Terms & Conditions – Phoenix Rising

1. Acceptance of Terms

By accessing or using the Phoenix Rising website, booking classes, purchasing memberships, participating in events, or engaging with studio services, you agree to these Terms & Conditions (“Terms”). If you do not agree, please discontinue use of our services.

2. Services Provided

Phoenix Rising (“we,” “our,” “us”) offers in-studio classes, aerial yoga, indoor cycling, workshops, events, yoga teacher training, and related wellness services. Additional programs or promotions may be introduced or modified at any time.

3. Memberships & Class Packages

3.1 Membership Agreements

Memberships may include month-to-month options, class packs, or term-based contracts.
Refunds, freezes, cancellations, and payment obligations for contracted memberships are governed exclusively by the membership agreement you sign at purchase.

3.2 Auto-Renewal

Some memberships renew automatically. You may cancel auto-renewal in accordance with the terms of your specific agreement.

3.3 Intro Offers & Trials

Introductory offers (including the $29 Ignite offer) are non-refundable once activated. Trial offers may be limited to one per person.

4. Events & Workshops

Events and special workshops may have unique policies. Unless otherwise stated:

• Event tickets are non-refundable.

• Transfers may be allowed on a case-by-case basis.

• Certain events may require additional waivers.

Event-specific policies will be displayed at checkout or on the event page.

5. Yoga Teacher Training (YTT)

Enrollment in any YTT program is governed by a separate YTT Enrollment Agreement.
That agreement outlines:

• Refunds

• Transfers

• Attendance requirements

• Certification requirements

• Payment plans

If any conflict occurs between these Terms and your YTT Agreement, the YTT Agreement controls.

6. Payment & Billing

You authorize Phoenix Rising to process payments for services, memberships, events, or products using your chosen method.
Late or failed payments may result in:

• Account holds

• Cancellation of services

• Applicable fees per your membership contract

Payment information is handled securely through our payment processor.

7. Scheduling, Cancellations & Late Policies

7.1 Class Reservations

We recommend reserving classes in advance. Walk-ins may be accepted when space is available.

7.2 Cancellation Requirements

Classes must be canceled within the window set by our booking system.
Late cancellations or no-shows may result in:

• Loss of class credit

• Late-cancel fee (if applicable)

7.3 Studio Changes

We may modify schedules, instructors, class types, or availability at any time.

8. Health, Safety & Liability

8.1 Health Confirmation

By participating in any Phoenix Rising service, you represent that you are physically able and cleared by a medical professional for physical activity.

8.2 Waivers

Participation in classes, aerial yoga, cycling, training programs, or events requires a signed liability waiver.
Waivers are completed through our booking app or in-studio.

8.3 Studio Rules

Members and guests agree to follow all studio guidelines, including:

• Equipment use

• Cleanliness

• Safety procedures

• Respect for staff and other participants

We reserve the right to deny service to anyone for inappropriate or unsafe behavior.

9. Website Use

9.1 Intellectual Property

All content, images, branding, and materials on this site are owned or licensed by Phoenix Rising and may not be copied, distributed, or used without permission.

9.2 Prohibited Use

You agree not to:

• Misuse the website

• Attempt unauthorized access

• Interfere with site functionality

• Engage in fraudulent or harmful behavior

10. Privacy & Data Handling

Your use of our website is also governed by our Privacy Policy, which outlines how we collect and protect your information.
View our Privacy Policy at: /privacy-policy

11. Third-Party Services

We may integrate third-party tools such as:

• Payment processors

• Scheduling and booking platforms

• Email marketing systems

• Analytics tools

These partners may collect or process your data in accordance with their own privacy and security practices.

12. Changes to These Terms

We may update these Terms periodically.
Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes indicates acceptance.

13. Contact Us

For questions about these Terms or studio policies, contact:

Phoenix Rising
445 Putnam Pike
Smithfield, RI 02917
PhoenixRisingYogaRI@gmail.com
(401) 479-7928